Innovation
Pathway
Program

Unlock Your Organization's Creative Potential!

Welcome to the Innovation Pathway Program, a dynamic series of 3 experiential workshops designed to elevate your team's human-centred capabilities.

Each workshop can stand alone, but when taken in succession, they create a powerful journey that builds from one essential skill to the next, maximizing your impact.

1. EQ Skills That Drive Innovation:
Dive into the world of emotional intelligence and discover how mastering these skills can unleash creativity and collaboration within your team.

2. Creative Problem-Solving / Human-Centred Design:
Learn to tackle challenges with a fresh perspective using human-centred design techniques. This workshop equips participants with the tools to develop innovative solutions that resonate with real-world needs.

3. Leading Through Change:
Embrace the complexities of change with confidence. This workshop empowers leaders to guide their teams through transitions, fostering resilience and adaptability.

Led by certified experts with a wealth of leadership experience, our workshops provide actionable insights and strategies that yield tangible results. Plus, our program is fully bilingual, ensuring accessibility and inclusivity for all participants. Join us on this exciting journey to foster innovation, spark creativity, and lead change effectively—your future starts here!
Interactive exercises and relevant examples for your business
Assessment tools, international best practices and current research
Expert facilitatators accredited with the leading certifications and qualifications

Emotional Intelligence Program

Pause. Understand your emotions. And then choose how you want to respond.

Emotional Intelligence is vital in today's fast-paced and ever-changing modern workplace. Your leaders and teams can thrive by cultivating empathy, self-awareness, and strong interpersonal skills. Not always easy when navigating complex professional landscapes, but essential for fostering a creative and resilient environment.

Your solution: KLI's leading-edge simulation on Emotional Intelligence that move participants beyond awareness to personal insights, practical strategies and immediate application.

45%

Teams led by managers with high emotional intelligence produced ideas that were 45% more innovative compared to those led by managers with lower emotional intelligence. (Harvard Business Review)

How it works

Emotional intelligence (EQ) enhances self-awareness, self-regulation, and empathy, leading to better communication, stronger relationships, and improved leadership skills.

EQ fosters innovative problem-solving, and effective stress management, ultimately boosting workplace performance and personal well-being.

Our EQ workshops and assessment tools equip participants with important insights on their strengths and opportunities, the opportunity to practice and apply EQ skills in real-world scenarios, and the opportunity to foster a culture of continuous improvement and innovation.

LANGUAGES
French
English

We offer emotional intelligence workshops to professionals, leaders and executives.

Our most popular program, Emotional Intelligence Skills That Drive Innovation includes:

  • The fundamentals of emotional intelligence and the 15 EQ skills defined by Reuven-Bar-On
  • A compelling case that connects the use of EQ to greater innovation
  • A facilitator-led simulation that engages participants to work in teams on a real case filled with opportunities for empathy, collaboration, creative problem-solving and adaptive flexibility  
  • An understanding of how leaders can enhance and model EQ
  • Live, expert feedback on new processes and ideas they’ve developed together
  • Real-world context for how to use Emotional Intelligence skills and strategies immediately

This is by far the best course I have taken. Very engaging and all of the efforts going on behind the scenes made it seamless. Great course and well led by all around....this actually inspires me to take more innovation and creation into my work! Would highly recommend to anyone looking to gain more understanding and application of emotional intelligence.

Anonymous Participant
Bell

Our programs include the Emotional Intelligence Skills That Drive Innovation Program with a real-world simulation and exclusive access to our library of EQ strategies as well as the EQ assessment tool called EQ-i 2.0 by MHS that is used by Fortune 500 companies globally.

Design Thinking Program

Step back. Focus on the customer. Let your creative juices flow.

Creativity is critical to success in today’s distracted and saturated markets. Your teams can confidently deliver if they start with the end user’s needs in mind.

Not always easy when your leaders default to traditional problem-solving methods.

Your solution: Design Thinking - a creative problem-solving approach focused on the end-user.

200%

Our participants report an average 200% improvement in Design Thinking knowledge and understanding post workshop

How it works

Design Thinking gives you strategic direction on how to ask the right questions, listen, learn, and create irresistible solutions with inevitable profit.

Going way beyond the “what” of Design Thinking, our interactive workshops equip participants with the know-how to creatively solve real-world business challenges now and into the future.

From enhancing the customer experience to driving innovation with products and services that make your prospects say “yes” again and again.

LANGUAGES
French
English

We offer design thinking workshops to professionals, leaders and executives. We deliver a half day workshop for beginners, a 3 half day workshop for those looking to apply design thinking, and longer programs for those wanting to work through business challenges. Our programs include:

  • A foundation to develop the 6 creative habits of the world’s leading problem solvers, including deep user empathy, radical collaboration, and rapid experimentation
  • A compelling case for putting customers at the center of all problem-solving efforts
  • The ability to apply a step-by-step approach to human-centered behaviors and design through team collaboration
  • An understanding of how leaders can enhance and model innovative behavior
  • Live, expert feedback on new processes and ideas they’ve developed together
  • Real-world context for how to use Design Thinking habits and tools immediately—with upcoming projects and clients

I’ve been with Bell for 18 years and this is by far the best and most useful workshop I’ve taken in the last 10 years. I really enjoyed the content, the skills I’ve picked up… and the continuous learning and practice over two months. Our team spent a lot of time together.  We learned to TRUST the process, which was hard at times but so important. Joanna is an amazing facilitator and I really appreciate her support.

Edward Chan [Regional Manager]
Bell

Our programs include the ExperienceInnovation™ | Aware simulation and exclusive access to our proprietary, interactive Design Thinking Map™ —used by innovative organizations globally.

Leading Change Workshop

Effective leaders model a positive, professional, and empathetic response to change.

They’re mindful of the all-important human side of the change equation.

Leading Change equips leaders to set the standard for how to move forward. Whether it’s adopting new policies and procedures, introducing a new business model, or adapting to a new CEO’s leadership style.

70%

70% of change initiatives fail to achieve their goals, largely due to employee resistance and lack of management support. The good news is that with effective change leadership training and practices, projects have a 93% probability of success.

Source: McKinsey & Company

How it works

When you’ve led large-scale change initiatives inside Fortune 500 companies globally and been a key stakeholder on change leadership teams, you get a front-row seat to mistakes that can happen.

Our hands-on Leading through Change workshops leverage a process built over 20 years of in-the-trenches experience that’s helped over 10,000 employees succeed amid change.

LANGUAGES
French
English

Our Change Leadership programming includes:

  • Experience a “year in the life” of a change team using an ExperienceChange™ simulation for leaders and managers
  • Get the tools and mindset to build stakeholder buy-in and succeed in rolling out change effectively
  • Learn how to plan and implement change based on global best practices
  • Develop the emotional intelligence to empathize with your people’s concerns and empower them to move forward together
  • Learn-by-doing so knowledge retention is optimized, and change concepts become immediately relevant for real-world projects
  • Have fun learning powerful tools that lead to big results

Joanna facilitated a change management simulation at our annual senior leadership retreat, which was the highlight of the event. She took time in advance of the workshop to get to know our organizational vision, values and strategic goals, which she incorporated brilliantly into the post-simulation debrief.

Amanda Pike, MEd, MSc
Sheridan College

Upskill your talent. Keep your workforce engaged. Ensure exceptional leadership at all levels.